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Customer Service Surveys

We really want to give only the best levels of service to all our customers. So if you've got a complaint or a compliment about our service, please complete the appropriate feedback form below. With your help and input, we can make things better.


Take our online customer service survey (click here)


OR, you may print out one of the surveys below and return it to us:

Customer service survey

Customer service survey for project applicants or their representatives 

Please return the completed form to: 

City of Burbank, Planning Division

Attn: Scott Plambaeck, Deputy City Planner

150 North Third Street

Burbank, CA  91502-1264


Thank you!

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