Appointed by the City Council to serve as the City's chief administrative officer, the City Manager is responsible for setting goals and providing administrative direction for all City departments in full accordance with the policies established by the City Council. Accordingly, the City Manager's Office is responsible for producing and overseeing the City's Ten Year Strategic Plan and the annual Work Program. The annual work program ensures that the City's operations align with the mission and goals of the City's adopted Strategic Plan. The City Manager's Office is also responsible for promoting and maintaining the relationships between the City's elected officials and Burbank's state and federal representatives. In support of these efforts, to ultimately advocate for legislation that supports the best interests of the community, the City's Legislative Platform is annually reviewed and adopted by the City Council.
Overall, the department goal is to carry out the polices established by the City Council in an effort to maintain and improve the quality of life in Burbank. The main office number is (818) 238-5800.
The Community Assistance Coordinator is available to help residents resolve specific issues related to municipal services. The Public Information Office is also managed out of the City Manager's office.