Public Works Counter Hours: Monday - Friday, 8:00 a.m to 12:00 p.m. & 1:00 p.m. to 3:00 p.m.
Applying for a SLURP Rebate
Becoming eligible for a rebate is simple. Just follow these steps:
1. Hire a plumber to clean and video record your sewer lateral. It is important that the plumber, chosen by you, cleans and video records your sewer lateral all the way to the connection with the public sewer main. This recording must also clearly show the address of the residence. Please note that the post video inspection must show that the entire private sewer lateral has been cleaned all the way to the connection point with the public sewer main in order for the rebate to be granted.
2. Bring in the plumber’s receipt, the videotape (or DVD), and a completed rebate form to Public Works.
Door Hanger Notification
You may have already received a door hanger notification from Public Works regarding this program. We are leaving these door hanger notifications when our video inspection of the public sewer main reveals roots coming from a property owner’s sewer lateral. This door hanger is a friendly reminder that maintaining your sewer lateral will prevent backups at your home.
Information on the door hanger includes sewer backwater valves (see below diagram).
Properties that especially require a sewer backwater valve are when the lowest plumbing fixture (bath tub, shower, etc.) is lower than the upper manhole of the public sewer (see below diagram). The backwater valve, if maintained properly, is designed to automatically shut to prevent sewage from backing up into the building. Installation of a sewer backwater valve must be on private property and requires a Building Division (plumbing) permit.
Frequently Asked Questions
Why is cleaning the sewer lateral my responsibility? The Burbank Municipal Code Section 8-1-107 states that each property owner is responsible for their sewer lateral. This policy allows for each property owner to maintain the pipe that serves their own property while jointly paying for the maintenance of those pipelines that serve the entire community. See diagram 1.
How do I find a plumber? Does the City recommend any plumbers?
A plumber can be found by consulting your local yellow pages or internet listings. The City does not recommend any plumbers. However, you can review plumber evaluations completed by other Burbank residents by clicking on the link on top labeled Plumber Evaluations.
What if the roots are coming from a tree in the parkway?
Am I required to have my sewer lateral cleaned at this time?
What if I do not have a clean-out?
How do I know my plumber cleaned my line correctly?Requiring a video inspection of your sewer lateral should provide assurance that your sewer lateral was adequately cleaned. You should be able to see the walls of your pipe instead of roots during the post video.
What if my connection to the sewer is behind my house instead of in the street?
What equipment should my plumber use?
Typically the best method for cleaning a sewer lateral is the use of a hydro-jet. Jet-cleaning will generally produce better results over mechanical cutters, but it can be more costly.
What do I ask the plumber to do?
Ask the plumber to cleand and video inspect (and record) your cleaned sewer lateral all the way to the connnection to the public sewer main. This will include the 6" diameter portion of the line from the property line to the connection with the public sewer main. Inform your plumber that you need to have a copy of the videotape (or DVD) at the end of the job, and that it must show the address of the residence.
Can the City do the work for me?
No. The City does not have adequate staffing for cleaning of private sewer laterals.
Should I get my sewer lateral replaced?
Is there any rebate for having my sewer lateral replaced?
The property owner hires a properly licensed sewer contractor to have their sewer lateral replaced. The sewer contractor must obtain an excavation and sewer connection permit from the City prior to beginning the work.B. Verification
The property owner submits (either by mail or drop-off) a copy of the receipt from the sewer contractor, and a completed rebate form to the Public Works Department for verification of the sewer lateral replacement.
Upon review of the receipt, the rebate form and the inspector’s report showing that at least 10’ of the sewer lateral in the public right-of-way has been replaced, the property owner is eligible for a sewer service rebate check of $500. A property owner is only eligible for one sewer lateral replacement during the life ownership of the property. A check will be sent to the property owner for the rebate amount.
Can I have my sewer lateral lined? How about pipe-bursting?
Lining of sewer laterals, which is the installation of material on the inside of your existing sewer lateral pipe, is not permitted in the City right-of-way. This type of construction has not proven to be a reliable long-term solution. Pipe-bursting, on the other hand, is an acceptable lateral replacement construction method. Pipe-bursting requires the excavation of two pits. A bursting head is pulled through old lateral, breaking it to pieces. A new seamless plastic pipe is pulled in to replace the old pipe.
How often should I have my sewer lateral cleaned?
Do I need a permit?
What if I have more questions?
You can e-mail us at SLURP@burbankca.gov or call 818-238-3932 from 7:30 a.m. to 4:00 p.m. if you have any questions regarding your sewer lateral.
A copy of the approved SLURP policy can be provided upon request.