Burbank Public Library Launches Curbside Pickup Service

BURBANK, CA (May 27, 2020) – Burbank Public Library will launch a curbside pickup service for Library materials on June 1, 2020. Through this service, Library users will be able to borrow books, audiobooks, DVDs and music CDs from the Library although the buildings are still closed to public entry.

The service will be offered at all three locations: the Burbank Central Library, the Buena Vista Branch Library and the Northwest Branch Library. To utilize the service, customers must have a current Burbank Public Library card, which can be obtained online at burbanklibrary.org.

To check out items via curbside pickup, use the following simple steps:

1. Reserve your items by placing a hold either through the online catalog at burbanklibrary.org or by calling any Library branch. Library staff are happy to help users find and reserve books and movies to enjoy.
2. Wait for your email notification that items are available. Once you receive that notification, call your home branch to set up an appointment for pickup.
3. At the time of your appointment, park in the designated location and call staff to alert them that you have arrived. You will be provided with additional instructions. Bring your Library card or proof of identification.
4. There will be a contactless exchange of items via a table outside the Library building. You must wear a face covering when picking up materials.

Users may begin placing hold requests before June 1. Book drops at all three libraries are currently open for return of all types of material. The Library is unable to accept donations of used books at this time. Items currently checked out are not due until June 30 and do not need to be returned immediately.

To facilitate the safe and low-stress circulation of Library materials, all items will be quarantined for 72 hours before being checked in. This means they will still appear on user accounts for a few days after they are returned. All loan periods have been extended, and the Library is not currently assessing overdue fines.

All libraries are still closed to in-person access, which will resume once LA County has provided clearance. Access will remain limited until all public health orders are lifted, and face coverings will be required for entry into the libraries and any City of Burbank facilities. Further details will be announced in the coming weeks.

For assistance with the curbside pickup system or any questions about Library services, visit burbanklibrary.org or contact any branch:

Central Library (818) 238-5600

Buena Vista Library (818) 238-5620

Northwest Library (818) 238-5640