The "false alarm" shall not include alarms caused by hurricanes, tornadoes, earthquakes or other extraordinary circumstances determined by the Alarm Officer to be clearly beyond the control of the alarm subscriber. Examples include gale force wind, flood, fire, and verifiable power or telephone line failure.
Permit holders will be notified by mail at the address on the alarm permit of any applicable or delinquent fees. A police response to alarm activations will be declined if fees are 90 days past due and the permit holder has not replied to payment notifications.
It is the registered alarm permit holder’s responsibility to inform the alarm office of any required changes to the responsible party's emergency contact information. Notification is made by submitting an alarm permit form and writing ‘update’ at the top of the form.
Alarm permits are not transferable. A new permit is required when the permit holder changes alarm companies, moves, changes the business name, or there is a new resident or owner of the business.
It is the responsibility of the alarm permit holder to notify the alarm permit office of a permit cancellation to prevent the alarm permit holder from receiving invoices for false alarm responses. The permit holder is required to notify the permit office when moving to an address different from the original permit. Follow the same procedure as listed above and write ‘cancel’ at the top of the permit application.
The alarm office will make the necessary changes.
Click here to access the Alarm Permit Form.