Releases are available at the Police/Fire Headquarters:
200 N. Third Street, Burbank, CA 91502
Step
1
Call Before You Come
If your car was impounded due to an arrest (not DUI):
Contact the detective handling your case.
Call 818-238-3333 with your case number to check if your vehicle is ready for release and to get the detective’s name if needed.
If your car was impounded for DUI, no license, expired license, expired registration, or other traffic violations:
Call the Traffic Bureau at 818-238-3100 to confirm your vehicle is ready for release.
Step
2
Who Can Pick Up the Release
Only the registered owner (RO) can get the release.
If the RO cannot come in person, they must send a notarized letter authorizing someone else to pick up the vehicle. This letter must:
Clearly name the person picking up the vehicle
Include the vehicle’s make, model, and license plate number
The RO or their designee must show a valid California driver’s license. If they have only a temporary license, another valid photo ID is required.
Step
3
Pay the Release Fee
An administrative fee is charged by the Police Department.
Payment is by credit card or debit card only (no cash or checks).
Step
4
Pick Up the Vehicle from the Tow Yard
After you have the impound release:
Go to the tow yard and pay their towing and storage fees directly.
Current tow company:
Girard and Peterson
154 W. Providencia Ave., Burbank, CA 91502
Phone: 818-843-8000
Call ahead for payment methods and hours.
Complaints about the tow company should be sent in writing to:
Traffic Bureau Commander
Burbank Police Department
200 N. Third Street
Burbank, CA 91502
