Burbank police headquarters

In a Traffic Accident

Getting into a traffic accident, whether it’s a minor fender bender or something more serious, can be stressful and confusing. Here's what to do to stay safe, protect your rights, and ensure a smooth response.

Step
1

Check for Injuries

First and foremost, check yourself and others for injuries. If anyone is hurt, call 911 immediately to request emergency medical assistance.

Step
2

Move to a Safe Location

If it’s safe and your vehicle is drivable, move to the side of the road to avoid blocking traffic. Turn on your hazard lights to alert other drivers.

Step
3

Call the Police

For any accident in Burbank involving injuries, significant vehicle damage, or disputes between parties, contact the Burbank Police Department by calling 911 right away.

Step
4

Exchange Information

Get the following details from all drivers involved:

  • Full name and contact information
  • Driver’s license number
  • License plate number
  • Insurance provider and policy number
  • Make, model, and color of all vehicles involved

Also, gather contact info for any witnesses.

Step
5

Document the Scene

Use your phone to take photos of:

  • Vehicle damage
  • License plates
  • Road conditions and traffic signs
  • Any visible injuries

This documentation can be important for insurance claims or legal purposes.

Step
6

Avoid Admitting Fault

Be polite and cooperative, but don’t admit fault or make statements that could be misinterpreted. Leave it to the insurance companies – and if necessary, law enforcement – to determine responsibility.

 

Step
7

File a Police Report (If Needed)

If an officer responds to the scene, they may file a report on your behalf. If not, and your accident meets certain criteria (e.g., injuries, property damage), you may still need to file one.

To follow up or request a copy of an accident report, contact:
Burbank Police Records Bureau at (818) 238-3140

Step
8

Notify Your Insurance Provider

Report the accident to your insurance company as soon as possible, even if you’re not at fault. They’ll guide you through the claims process and request any documentation you’ve collected.

Final Tips

  • Keep a copy of your vehicle registration and insurance in your car at all times.
  • It’s a good idea to have an emergency kit in your car with flares, a flashlight, and basic first aid supplies.
  • If you feel unsafe at any point, remain in your locked vehicle and wait for police assistance.

Staying calm and knowing what to do can make a big difference after an accident. The Burbank Police Department is here to help ensure everyone’s safety and assist you in navigating the process.