
It's a low-cost program that protects you from paying out-of-pocket for emergency medical care and ambulance transport when 9-1-1 is called.
$84 per year or $7 per month through your Burbank Water & Power utility bill.
All emergency services provided by the Burbank Fire Department.
Always call 9-1-1. The EMS Membership Program phone number is only for questions, not emergencies.
No. We use your name, address, and birthdate to verify your membership.
All permanent residents in your household listed on your enrollment form.
Let us know right away. Email [email protected] or call (818) 238-3486.
No. Coverage only applies to emergency medical services provided within the City of Burbank.
No. Routine or scheduled transport to places like hospitals, doctor's offices, or rehab centers aren't included.
Insurance might not pay the full cost. As a member, you won't have to pay any remaining balance.
We are not an insurance company - we provide emergency medical services.
Billing insurance helps us recover the cost of care and keep the program affordable.
Billing insurance helps us recover the cost of care and keep the program affordable.
You'll still receive excellent emergency care, but you'll be billed for the full cost. If insurance doesn't cover everything, you'll be responsible for the rest.
The current fee is already reduced. For financial assistance with other city services, contact Burbank PASS at (818) 238-5317.
Property taxes help fund fire protection, but they don't cover emergency medical care or ambulance transport.
Charges vary. You can view the current rates in the Citywide Fee Schedule - Article V, Public Safety, Section 1.