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Information Technology

MISSION STATEMENT

The Information Technology Department is committed to making the City of Burbank a model for how technology can improve City services and enrich the community’s quality of life. Our mission is to transform Burbank’s technology experience through superior service and continuous innovation.

 

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DEPARTMENT HEAD


The Information Technology Department is led by the Chief Information Officer, Jose Calderon. We support the City of Burbank by delivering dependable technology that keeps essential services running seamlessly. Our team works to ensure every resident benefits from technology that is dependable, easy to use, and built around community needs.

Location, Hours & Contact

Location
275 E. Olive Ave.
Burbank, CA 91502
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Hours (Monday-Friday)
8:00 a.m. - 5:00 p.m.

Phone
Main Office: (818) 238-5080



 

DIVISIONS

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Business & Enterprise Solutions

We deliver technology solutions that support a broad range of critical business and enterprise functions, including finance, geographic information systems (GIS), human resources, law enforcement, economic development, land and facilities, legal and compliance, and more.
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Administration

This division oversees IT operations, resources, budgeting, and long-term technology planning for the City. We manage procurement, contracts, personnel, financial reporting, and interdepartmental coordination.
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Infrastructure, Data & DevOps

We manage the City's core technology services, ensuring they are reliable, secure, and accessible. We are responsible for maintaining connectivity through the City's wired and wireless network infrastructure. The team maintains computer systems and leverages cloud-ready platforms to deliver digital services that residents and staff can access anywhere, anytime.

DEPARTMENT VALUES

 
  • Reliability + ensure high reliability, access, and functionality of technology for our users.
  • Accessibility + facilitate accessibility of technology solutions throughout the community.
  • Innovation + anticipate needs, solve problems, and inspire change.
  • Security + safeguard the confidentiality, integrity, and availability of systems and data.
  • Engagement + foster open dialogue, establish trust, and build relationships with stakeholders to enhance clarity and quality in our service delivery.