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Community Development 

We provide a wide variety of services to the public – including managing the physical development of the City, preserving residential neighborhoods, maintaining the overall transit programs within the city boundaries, developing housing programs to benefit low and moderate income persons, addressing homelessness, collecting business taxes, and reviewing building and safety plans. 

Our goal is to work together to build a safe, beautiful, and thriving community.

I WANT TO

DIVISIONS 

Building permits, building inspections, and code enforcement services

Business licenses, business taxes, and renewals

Economic development, business information and resources

Housing resources, federal grants, and homelessness services

Zoning information, planning entitlement applications, long-range planning projects, and historic preservation services

BurbankBus, Senior & Disabled bus, parking permits, and transportation planning

ProjectDox Major Upgrade and Scheduled System Maintenance Notice

We are excited to announce that our Online Plan Check Software, ProjectDox, will be getting a major upgrade!  In order to implement this upgrade, ProjectDox will be temporarily unavailable from September 10 through September 12.

Improvements include a sleek, modern, and more user-friendly interface!

New features designed to optimize efficiency and reduce plan check times!

Improved integration tools that will allow for easier application processing!
 

To assist the community's transition, the City host live office hours during launch week via Zoom (CLICK TO JOIN) begining September 15 through September 19 from 8:00am - 3:30pm where staff will be able to virtually assist users with the transition.

 

Downtime Schedule:

  • Start: Wednesday, September 10, 2025

  • End: Friday, September 12, 2025

During this time, access to the portal, files, tasks, and application features will be unavailable. This upgrade is part of our ongoing commitment to improve system performance, security, and reliability.
If you have any questions or need assistance, please feel free to contact us at [email protected] .

Location, Hours, & Contacts

Location
Community Services Building
150 N. Third Street
Burbank, CA 91502

Public Counter Hours*
Monday - Thursday
8:00 a.m. - 3:30 p.m.

Friday
8:00 a.m. - 3:00 p.m.

Closed for Lunch
12:00 noon - 1:00 p.m.

*Last tickets issued 15 minutes prior to lunch break and closing. 

Contacts
Community Development Director
Building Permits
(818) 238-5220
[email protected] 
Business License & Tax
(818) 238-5280
[email protected]
Code Enforcement
(Report a Code Violation)
(818) 238-5225
https://311.burbankca.gov/[email protected]
Economic Development
(818) 238-5180
[email protected]
Housing & Grants
(818) 238-5180

Parking Permits
(818) 238-5290

Planning Permits
(818) 238-5250
[email protected]
Real Estate
(818) 238-5180

Section 8
(818) 238-5160

Transportation
(818) 238-5290