Please note these FAQs are ONLY for non-EMS members. If you are an EMS member, you can find EMS Members Billing FAQs here.
Wittman Enterprises will send a bill to your insurance company within two weeks of your service.
If your insurance doesn’t cover the full amount, you may get a bill from Wittman Enterprises later. The timing depends on your insurance company.
If your insurance doesn’t cover the full amount, you may get a bill from Wittman Enterprises later. The timing depends on your insurance company.
No. You will receive your EMS bill from Wittman Enterprises (the billing company for the Burbank Fire Department) located in Sacramento, California.
No. The Burbank Fire Department doesn't accept payments for EMS bills.
Please send payment to: Wittman Enterprises, PO Box 276048, Sacramento, CA 95827.
Make the check payable to: Burbank Fire Department and include your run number on your check.
Please send payment to: Wittman Enterprises, PO Box 276048, Sacramento, CA 95827.
Make the check payable to: Burbank Fire Department and include your run number on your check.
No. Currently, the only accepted payment method is by check.
There is no online payment portal.
The Burbank Fire Department does not have this information. Contact your health insurance company to verify your coverage.
Yes, go to services.webillems.com.
Click on “Emergency Medical Services” then enter your bill information.
Click on “Emergency Medical Services” then enter your bill information.
Please contact Wittman Enterprises, our billing company, to explain your situation. You may be eligible for a payment plan.
