Please note these FAQs are ONLY for EMS members. If you are not an EMS member, you can find general EMS Billing FAQs here.
Call the Burbank Fire Department as soon as possible at (818) 238-3473.
Do not send any payment before speaking to the Burbank Fire Department.
Do not send any payment before speaking to the Burbank Fire Department.
You should have received a Health Insurance Information Request Form from Wittman Enterprises. If you didn’t return the form or call to provide your insurance details, this could be why you were billed.
Wittman Enterprises needs this information to bill your insurance.
Wittman Enterprises needs this information to bill your insurance.
No, neither 911 dispatchers nor paramedics will ask you for your membership number.
Yes, your Burbank membership will be honored by the Glendale Fire Department (excluding hospital fees).
No. EMS Membership covers emergency transportation to the nearest receiving hospital. It does not cover non-emergency transportation.
EMS Membership only covers services provided by the Burbank Fire Department. It doesn't cover hospital care.
