BurbankBus Senior & Disabled Transit

BurbankBus Senior & Disabled Transit provides safe, reliable, curb-to-curb transportation for Burbank residents age 60+ and disabled. Whether heading to a medical appointment, grocery store, shopping, or another destination within Burbank, BurbankBus can help you get where you need to go.

Check Out the Guide Book!

The Guide Book provides information about using the phone app/website. 

Eligibility

Burbank residents must be 60 years of age or older or qualify by nature of a disability. Residents with a disability are required to provide a Disabled Certification Form completed and signed by a physician. A Disabled Certification Form is available for download below:

• Disabled Certification Form (PDF)
• Certificación Inválida (PDF)
• ՀԱՇՄԱՆԴԱՄՈՒԹՅԱՆ ՀԱՎԱՍՏԱԳԻՐ (PDF)

Schedule a Ride

Once registered, schedule a ride by phone, phone app, or online. Rides are provided on a first-come, first-serve basis.

• Phone

  • Call (818) 238-5360 from Monday through Friday, 8:30 a.m. to 12:00 p.m.. Riders are asked to book rides one day in advance. Requests for a ride on Monday are accepted on the preceding Friday.

• Phone App

  • Book rides up to three days in advance, view upcoming rides, track your driver in real time, and change or canel upcoming rides.

  • iOS: https://apps.apple.com/be/app/burbankbus-senior-disabled/id6785162431?l=fr-FR

  • Android: https://play.google.com/store/apps/details?id=com.ridewithvia.burbankbus

• Online

  • https://burbankbus.app.dev.ridewithvia.com/

Need Help Using the App?

Free app training is available for registered riders in October. Learn how to download the app, schedule a ride, manage upcoming trips, and use the app's features.

Where:
Joslyn Center (1301 W. Olive Ave., Burbank)

When:
11:00 a.m. - 1:00 p.m.
•    Tuesday, October 13
•    Thursday, October 15
•    Tuesday, October 20
•    Thursday, October 22
•    Tuesday, October 27
•    Thursday, October 29

Reservations are required. Select a training date and contact Burbank Transportation.

Fare

$1.00 fare for every one-way ride. Drivers do not accept tips. For income-qualified City of Burbank residents, the Burbank PASS Program offers a potential fare subsidy. To obtain more information about the Burbank PASS Program, contact the City of Burbank Parks and Recreation Department at (818) 238-5300 or visit their Burbank Pass website.

Operating Hours

• Monday - Friday:   8:15 a.m. - 4:00 p.m.
• Saturday:               8:15 a.m. - 4:00 p.m.

No Holiday Service

Transportation is not available on the following holidays: 

• New Year's Day
• Martin Luther King Jr. Day
• Presidents Day
• Dolores Huerta Day
• Memorial Day
• Juneteenth
• Independence Day
• Labor Day
• Veterans Day
• Thanksgiving Day and Day after Thanksgiving
• Christmas Day

Note: The Senior and Disabled Transit holiday schedule is different than the BurbankBus fixed-route service.