Burbank News


Burbank Water and Power Launches New Low-Income Residential Assistance Program

BURBANK, CA (October 5, 2021) – Burbank Water and Power (BWP)  launched the new Low-Income Residential Assistance Program (LIRAP). The Program provides new levels of assistance for income-qualified customers impacted by the COVID-19 pandemic. 

Residential and Lifeline customers can receive $50 basic assistance through the program. Additionally, the program offers added assistance for customers carrying outstanding balances on their utility bill — $300 for residential customers, and up to $1,000 for Lifeline customers. The assistance will be applied as a bill credit to the electric portion of the applicant's utility bill. 

Residents who apply for LIRAP must be listed on the BWP services account as the account holder or co-applicant and  meet the Burbank Program, Activity, and Service Subsidy (PASS) income limits, as shown in the table below. The  PASS program provides residents in need of financial assistance the opportunity to participate in Citywide services at subsidized costs.. Find more information about the PASS Program at

Burbank PASS Income Requirements

Gross Annual Income

Household Size:*









Annual Income Limit:









* As stated on the applicant’s 2020 tax return

The LIRAP program will continue until funds are exhausted or January 31, 2022, whichever  comes first. Residents are encouraged to apply online at


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About Burbank Water and Power

Burbank Water and Power is a community-owned utility that provides reliable, affordable, and sustainable water and electric services to more than 55,000 residential and business customers in the City of Burbank. BWP has been operating for over 100 years, including nine years as an APPA RP3 Diamond level provider.

About Burbank

Burbank is a diverse community of 103,000 residents. Billed as the “Media Capital of the World”, numerous media and entertainment companies are headquartered in Burbank including Warner Bros. Entertainment, The Walt Disney Company, Nickelodeon Animation Studios, Netflix Animation, and Cartoon Network Studios. With the Hollywood Burbank Airport located within the City, Burbank is a go-to destination for business and tourism. Additionally, Burbank is known for its walkable and safe neighborhoods, well-run school district, and “small town” charm.

Published on: October 05, 2021
12:34 PM