Press Release: Our Burbank 311 Mobile App Expands to Include Park and Forestry Services
Burbank, CA (May 15, 2023) – The Our Burbank 311 Mobile App (App), now includes park maintenance and forestry services such as reporting fallen trees and branches, park equipment concerns, and beehives on city-owned trees. The App also streamlines city services such as requests for parkway tree trimming, tree removal, and more.
In January 2022, the City of Burbank launched the App to help improve how residents, businesses, and visitors obtain city-related information and request services like bulky item pickup, graffiti removal, and street repairs. The App allows users to follow the progress of their requests from start to finish.
“The Our Burbank 311 Mobile App has made it easier for members of the community to connect with City government and has allowed staff to quickly address the public’s concerns and requests,” said Parks and Recreation Department Director Marisa Garcia. “I’m thrilled to see Park Maintenance and Forestry join the array of services available through the Our Burbank 311 Mobile App.”
In addition to Park and Forestry Services, users can report concerns such as water waste, sidewalk services, and power outages. The App also simplifies city service requests such as public restroom maintenance, traffic signal timing, and sprinkler repair. A short how-to video is available on The Burbank Channel’s YouTube page: bit.ly/41sVwob.
The App is available on both Apple iPhone and Android platforms and can be downloaded for free from the Apple iTunes App Store and the Google Play Store. The App can also be accessed via the online portal at 311.burbankca.gov.
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Burbank is a diverse community of 105,000 residents. Billed as the “Media Capital of the World”, numerous media and entertainment companies are headquartered in Burbank including Warner Bros. Entertainment, The Walt Disney Company, Nickelodeon Animation Studios, Netflix Animation, and Cartoon Network Studios. With the Hollywood Burbank Airport located within the City, Burbank is a go-to destination for business and tourism. Additionally, Burbank is known for its walkable and safe neighborhoods, well-run school district, and “small town” charm.