Passport Acceptance Facility
Burbank City Hall
275 E. Olive Avenue, First Floor
Burbank, CA 91502
Monday-Friday 8:15 a.m. to 4:00 p.m.
Closes daily from 12:00 to 1:00 p.m.
Walk-Ins are not accepted at this facility.
Phone: (818) 238-5851
US Department of State
1-877-487-2778 or 1-888-874-7793 (TDD/TTY)
Monday through Friday 8:00 a.m. to 10:00 p.m. ET
*Except on Federal Holidays
Most email inquiries are answered within 24 hours