Effective October 7, 2026, existing riders will receive a phone call and/or text notification 15 minutes before pick up and when the driver has arrived. Riders should expect a phone call and/or text from (916) 975-8547. Please contact the office at (818) 238-5360 to change notification settings.
NOTICE
BurbankBus Senior and Disabled Transit provides curb-to-curb transportation services for seniors (60+ years old) and persons with disabilities living in Burbank, allowing them to maintain healthy and active lifestyles.
Guide book provides details on how to use BurbankBus.
Eligibility
To be eligible for Senior and Disabled Transit Services, City of Burbank residents must be 60 years of age or older or qualify by nature of a disability. Residents with a disability must provide BurbankBus with a Disabled Certification Form completed and signed by a physician. A Disabled Certification Form is available for download below:
Disabled Certification Form (PDF)
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Schedule a Ride
Transportation services are provided on first-come, first-served basis. Eligible residents may call (818) 238-5360 from 8:30 a.m. to 12:00 p.m. Monday through Friday to schedule an appointment. Riders are asked to book their appointments one day in advance to arrange a trip. Requests for transportation on Monday are accepted on the preceding Friday.
Effective October 8, 2026, eligible riders can book rides by calling, phone app, or online. With the new app and website, riders can book rides up to three days in advance, view upcoming schedule rides, track their driver's arrival in real time, and change/cancel upcoming rides.
iOS: https://apps.apple.com/be/app/burbankbus-senior-disabled/id6785162431?l=fr-FR
Android: https://play.google.com/store/apps/details?id=com.ridewithvia.burbankbus
FREE TRAINING ON HOW TO USE THE PHONE APP:
For October 2026, every Tuesday and Thursday at Joslyn Center (1301 W. Olive Avenue) from 11:00 a.m. to 1:00 p.m.
Fare
$1.00 fare for every one-way ride. Drivers do not accept tips. For income-qualified City of Burbank residents, the Burbank PASS Program offers a potential fare subsidy. To obtain more information about the Burbank PASS Program, contact the City of Burbank Parks and Recreation Department at (818) 238-5300 or visit their Burbank Pass website.
Operating Hours
Monday - Friday: 7:15 a.m. - 4:00 p.m.
Saturday: 7:15 a.m. - 4:00 p.m.
No Holiday Service
BurbankBus Senior and Disabled Transit does not operate on the following city holidays:
New Year's Day
Martin Luther King Jr. Day
Presidents Day
Dolores Huerta Day
Memorial Day
Juneteenth
Independence Day
Labor Day
Veterans Day
Thanksgiving Day and Day after Thanksgiving
Christmas Day
Note: The Senior and Disabled Transit holiday schedule is different than the BurbankBus fixed-route service.
Additional Resources
Office Location
Joslyn Adult Center
1301 W. Olive Ave.
Burbank, CA 91506
Joslyn Adult Center
1301 W. Olive Ave.
Burbank, CA 91506
Service Hours
Monday to Friday:
8:15 a.m. to 4:00 p.m.
Saturday:
8:15 a.m. to 4:00 p.m.
Monday to Friday:
8:15 a.m. to 4:00 p.m.
Saturday:
8:15 a.m. to 4:00 p.m.
