Recruitment - Frequently Asked Questions - Management Services
Recruitment - Frequently Asked Questions
If you need assistance with completing an online application you may visit the City of Burbank Recruitment & Selection office, 301 East Olive Avenue, Burbank, CA 91502 or call 818-238-5021.
Online applications must be filled out completely and clearly show that you meet the minimum qualifications found on the job posting. Separate applications must be submitted for each job title. Applicants should notify Human Resources of any change of address and/or phone number.
- Content (are all fields answered)
- Minimum qualifications
- Supplemental Questions (when applicable)
- Supporting Documentation (when applicable)
The Management Services Department requires that a certified typing certificate be submitted along with a City Employment Application for all positions that specify a typing test requirement prior to the final filing date listed on the job announcement. The certificate must be issued by an accredited school or agency and dated no later than one year prior to the final filing date listed on the job announcement.
Self-administered typing tests over the Internet will not be accepted.
It is the responsibility of the applicant to ensure that certificates issued by any agency meet the requirements stated below.
You may obtain a valid typing certificate at the City of Burbank Employment Connection (phone: 818-238-5600 or address: 110 North Glenoaks, Burbank CA 91502).
The typing certificate must contain the following to be accepted:
- Agency's official emblem or business card
- Name of applicant
- Number of net words per minute (gross words per minute accepted only if it shows total number of errors)
- Date of certificate (dated no later than one year prior to the final filing date listed on the job announcement)
- Signature of person certifying the certificate
- Address and telephone number of agency
No. Your application is only submitted electronically at which point you receive a confirmation email upon submission.
Recruitments can be opened for five business days and up to many months or may be opened until filled.
On average, a recruitment, from opening to a candidate staring with the City, can take approximately 45 - 60 days.
An employment list is a list of applicants that passed the recruitment testing process for a position and are eligible to be hired for that position.
Once the department makes their final selection, the department submits notifies Management Services with their selected candidate.
The hiring department will provide the candidate a conditional offer of employment letter. Management Services will then proceed with a background investigation, Live Scan fingerprint (based on position) as well as making a medical examination.
The onboarding process typically takes two weeks, but could be as long as six months. Some titles will need a Police-led background which takes approximately 3-6 months.
Upon completion of the selection process, all unsuccessful candidates will be notified by e-mail.
Appeals must be submitted in writing to the Management Services Director within five (5) working days after the notification (date on the e-mail notification) and it must mention the specific reason(s) for and the evidence supporting the appeal request.
Any appeal that does not meet the requirements as described above will be denied. The appellant will be notified in writing of the decision regarding the appeal. For any additional questions regarding the appeals process, please contact Human Resources at (818) 238-5031.
(1) attach it to your application;
(2) email it to CityJobs@Burbankca.gov;
(3) fax it to 818-238-5036; or
(4) deliver to 301 East Olive Ave., #100, Burbank 91502.
**You must submit your DD14 for every application submitted**
Veterans' preference is given for service during certain periods of war or national emergency (dates are on file in Human Resources) on open examinations only. Qualified veterans, widows or spouses of disabled veterans who pass the examination(s) are eligible. To claim preference, applicants must submit a copy of the DD214 or other acceptable proof of service with their application.
Factors used to determine whether a recruitment should be only internal include the number of potentially qualified internal candidates and the level of the position.